MESSAGE FROM IG PUNJAB, (RAO SARDAR ALI KHAN)

Improved Service delivery to the citizens is the cornerstone of our policing objectives. Our mission is to improve our services for the convenience of masses. Establishment of Khidmat Markaz in all districts was also an effort to this effect.

Khidmat Markaz were efficiently providing 13 services to citizens in their respective districts. However, it was observed that people had to visit their home districts for renewal of traffic licenses and getting character certificates which caused immense inconvenience. In order to address these problems and further improve the range of services and geographical spread, all Khidmat Markaz in Punjab have been integrated. With the introduction of a new concept of Integrated Khidmat Markaz System, people can get the offered services, at their doorstep. In addition, people can also submit their complaints against Police Department in the Police Khidmat Markaz.

Police Khidmat Counters are also being introduced in District Headquarters Hospitals as a part of this Integrated System to facilitate citizens for getting Medico Legal Certificate without hassle and visiting their respective Police Stations. It will not only save time but also bring transparency in the system. This facility will be extended to Tehsil Headquarters Hospitals in near future.

I am confident that the new Integrated Police Khidmat Markaz System of Punjab Police will come upto the expectations of people. May Allah guide us to serve people.